Privacy Policy


Qui sommes-nous ?

Our website address is: https://vibes.lu and is owned by GOOD VIBES events & communications, which is a data controller of your personal data.

We have adopted this privacy policy, which determines how we process information collected by www.vibes.lu, and also provides the reasons why we need to collect certain personal data about you. Therefore, you should read this privacy policy before using the www.vibes.lu website and our products/services.

We take care of your personal data and are committed to ensuring its confidentiality and security.

The personal information we collect

When you visit www.vibes.lu, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Furthermore, as you browse the site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and how you interact with the site. We refer to this automatically-collected information as "device information". Additionally, we might collect the personal data that you provide to us (including, but not limited to, name, surname, address, payment information, etc.) when registering in order to be able to execute the contract.

Why do we process your data?

Our top priority is the security of customer data, and as such, we can only process minimal data on users, only to the extent absolutely necessary to maintain the website. The automatically collected information is used only to identify potential cases of abuse and establish statistical information regarding website usage. These statistical data are not otherwise aggregated in a way that would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. However, if you wish to use certain features of the website, or if you want to receive our newsletter or provide other details by filling out a form, you may provide us with personal data, such as your email, first name, surname, city of residence, organization, phone number. You can choose not to provide us with your personal data, but then you may not be able to enjoy some features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure about what information is mandatory are welcome to contact us at good@vibes.lu.

Our processing partners (for users of our GV connect mobile app)

BRAVO STUDIO / CODELESSLABS

GV connect collecte/transmet/synchronise/stocke les données personnelles suivantes : email et mot de passe. Pour activer la fonctionnalité de connexion lors de l’ouverture de l’application avec Firebase.

Nous ne divulguons vos données personnelles que lorsque nous sommes légalement tenues de le faire.

Your rights

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.
  • The right of access.
  • The right to rectification
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights related to automated decision-making and profiling.

If you wish to exercise this right, please contact us using the contact details below.

Furthermore, if you are a European resident, we note that we process your information in order to execute contracts we might have with you (for example, if you place an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including to Canada and the United States.

Cookies

If you leave a comment on our site, you will be offered to save your name, email address, and website in cookies. This is solely for your convenience so that you do not have to fill in these details again when you leave another comment. These cookies will expire after one year.

If you visit the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be automatically deleted when you close your browser.

When you log in, we will set up several cookies to save your login information and your screen preferences. The lifespan of a login cookie is two days, that of a screen option cookie is one year. If you select "Remember Me", your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be erased.

By modifying or publishing an article, an additional cookie will be saved in your browser. This cookie includes no personal data. It simply indicates the ID of the article you have just edited. It expires after one day.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be careful when you leave our website and to read the privacy statements of each website that may collect personal information.

Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, alteration, and disclosure of personal data under its control and custody. However, no transmission of data over the Internet or any wireless network can be guaranteed.

Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, for example, to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information

If you wish to contact us to understand more about this policy or wish to contact us concerning any matter relating to individual rights and your personal information, you can send an email to good@vibes.lu.

Last modification of this privacy policy: 30/08/23.

EN